Successful cooperation means, above all, successful communication. In our professional everyday life communication seems to be so natural that we hardly ever reflect on how it happens, when and where misunderstandings arise, and what consequences this has for future cooperation.  

This seminar will focus on the following questions:

• What makes communication successful?  
• Which rules and phenomena control our individual communication?
• How can I achieve my goal in conversations?  
• How can I adapt myself to my conversational partner?  
• How do I prepare important discussions?  
• How do I react to disturbances?

By becoming aware of our own communication style and the correlation with the behaviour of our conversational partner we can take a constructive influence the course of a conversation and on the working atmosphere.
You will analyse conversational situations by practical examples from your everyday work, develop options for improvement and test them in role plays.

• Theoretical and practical basics of communication
• Verbal and non-verbal communication
• Communication and personality
• Your own strengths and areas of development in communication
• Realising the communication style of my conversational partner
• Establishing a relationship level
• Ego messages
• Active listening
• Defending your own interests constructively with arguments
• Conducting conversations by means of questions
• “Disturbers” of communication
• Practical role plays

Managers and Leaders desiring to reflect upon and improve their communication style and dialogue competence.

Seminar number: C1

Price: 1.460,00 € plus VAT

Max. Participants: 10

Seminar Hours: 9 a.m. - 5 p.m.

Seminar language: German

Specifics:
Block Price C1 + C2: €2,100.00 plus VAT