Executives and specialists are expected to master professional conversation techniques. Difficult discussions in particular will be the basis of this two day seminar.  You will learn how to bring across your own position as well as assessing your partner’s understanding for satisfactory outcomes on both sides.  You will practice objective oriented questioning and argumentation techniques to implement when conducting even when dealing with the most difficult counterpart.
Additionally, you will have an opportunity to individually take part in the dialogue forms brought into the seminar by each participant.

Competence in Conducting Dialogue

• Establishing a good relationship with dialogue partner
• Acknowledging and understanding the needs and desires of your dialogue partner
• Presenting your position clearly and convincingly
• Specific application of different questioning techniques

Personality

• Perceiving strengths and potentials for development of your own conversation techniques
• Assessing the opposite party properly and exploring their interests
• Influencing other people successfully without manipulating them

Rhetoric

• Integrating the ‘Killer Sentence’
• Disarming difficult situations and dialogue partners
• Strategies for effective arguments and convincing other

Professionals and executives who have already taken part in a basic seminar on “communication” and who want to conduct difficult discussions more effectively

Seminar number: C2

Price: 1.160,00 € plus VAT

Max. Participants: 10

Seminar Hours: 9 a.m. - 5 p.m.

Seminar language: German

Specifics:
Block Price C1 + C2: €2,100.00 plus VAT