It’s not just the dance floor that can be slippery. Social blunders can occur in your working life as well.  In order to deal confidently with business partners, even in the most difficult situations, you need to know the rules of the game. Good form and appropriate manners will always be in style, and provide you with more acceptance and self confidence.

In this seminar you will be confronted with various situations from daily business life and examine and reflect on the interdependency of your behaviour in relation to your environment and business counterparts.

Whether it’s small talk at an evening reception, appropriate attire when meeting customers, particular culinary habits or table manners, a professional appearance has many aspects.

People Skills – Room for manoeuvring and the rules of the game in the business world

• Tact and politeness in the working day
• Naturally Confident and Authentic
• Personal Effect and Perception
• Business women, Business Men, Business Partners

Feeling Secure in Public

• Manners, etiquette, and good form
• Style and game rules of communication today
• Rhetoric in conversation – the tone sets the mood
• Non verbal signals – feedback vs. Politeness
• Distant behaviour in direct contact – inter-cultural particulars
• Dealing with the press

Special Situations and Occasions

• Presence at a distant – Telephone and video conferences
• Reception: Greeting and Introduction rituals
• Presentation:  More than figures and facts
• Negotiations, conferences, seminars and conventions

Dressing for Business

• The clothes do the talking . from men’s socks to women’s décolleté

Table Customs and Manners

• Business Meals, Food Testings, Gala Occasions
• Table Small Talk
• Which fork, which spoon, which wine...

Managers and Leaders who represent their organisations publicly

Seminar number: C25

Price: 1.270,00 € plus VAT

Max. Participants: 12

Seminar Hours: 9 a.m. - 5 p.m.

Seminar language: German