Consultation competence is essential to building a trustworthy relationship with staff, customers and client groups. You already have the competence you need in your personal consultation work, but new questions have come up through your experience that you’d like to take a closer look at and understand better. Together, we’ll examine each phase in consultation and develop strategies and techniques that offer security while at the same time help to deepen and strengthen the individual coaching concept. The dynamic between you and the variety of people you work with is at the centre of our examination. In addition to themes of professional competence, you will be introduced to ways that enhance your perception abilities in order to avoid mistakes in judgement and secure your impressions and assessment for an optimal coaching relationship. You will also have the opportunity to further develop your personality profile and consultant charisma through active feedback.  Here, blind spots and barriers will be brought to your attention for personal growth and change.

• Conducting systemic consulting discussions
• Systemic Questioning Techniques: An overview
• Is /Should Analysis of your consulting style (Soft Skills)
• Leading conversations professionally
• Dealing with difficult situations, themes and clients
• The various consultation experiences
• Dealing with deadlock: Easing conflict situations
• Mistakes in perception and how to avoid them 
• Exercises for behaviour observation and assessment
• How are impressions created?’
• Rapport, Pacing and Leading
• Developing strong body language without dominance
• How do I come across to others?  

Those working in personal development: coaches, managers, HR developers, leaders of worker’s councils

Seminar number: C31

Price: 1.160,00 € plus VAT

Max. Participants: 8

Seminar Hours: 9 a.m. - 5 p.m.

Seminar language: German