Seminar details

Qualified Management Assistance
A demanding task for Executive Assistants

Your Benefit

Your professional tasks are becoming more comprehensive and complex.  Your boss expects clear thinking and optimal performance.  In this seminar you will learn how such demands can motivate and how you carry out your responsibilities in a relaxed and efficient manner. Analyse your working style, as well as that of your boss, and discover how you can enhance your functioning co-operation. Learn how you can strengthen your professional abilities and feel secure in your own decision making competence. By deepening your understanding of leadership models, management tasks and organisational structures, you will expand  your working framework perspective, as well as your role as advisor and confidant. Recognise the chances afforded you in your position as a ‘screening agent’ between staff and supervisor. Develop diplomatic communication strategies to handle all situations with which you are confronted.

Contents

  • Management expectations on modern assistants
  • Expand your perspective:
    • Corporate structures and organisation forms
    • Leadership styles and their affect
    • Leadership instruments
  • Individualised Management Assistance
    • Clear thinking and business attitude and actiontaking
    • What is understood by ‘commitment’
    • Business basics and their daily use
    • Connecting your personal style with your boss’s
    •  Managing your time and your boss’s time
    •  Qualified Legwork: Information gathering, filtering, summarising and passing on Appointments co-ordinate, delay and revise
    • Rationalising routine tasks (using synergy effects)
    •  Managing in your boss’s absence Acquiring decision making competence
    • Support in crisis situations
    • What motivates you?
    •  Preparing for the demands of tomorrow

Target Group

Experienced secretaries, assistants and office managers looking to enhance their support and assistance abilities toward their bosses

Method

Individual, partner and group work. Trainer and participant feedback, role play and exercises
Dates 2012 Venue Trainer  
25.06.2012 - 26.06.2012 Berlin Manuela Grande-Lübker booked out
27.09.2012 - 28.09.2012 Cologne Manuela Grande-Lübker Enroll Now
19.11.2012 - 20.11.2012 Munich Manuela Grande-Lübker Enroll Now

Information

Seminar number: AS1

Price: 1.040,00 € plus VAT

Max. Participants: 10

Seminar Hours: 9 a.m. - 5 p.m.

Seminar language: German