Much of your sales success is dependent on the effective, interesting and customer oriented presentation of your product or service. This is often made more difficult by not having enough time.   Modern presentations are professionally prepared and come ‘directly to the point’ to impress and convince your customer.   In this seminar, you will learn the rhetoric finesse and techniques to persuasively present – and successfully sell -  your product, services and ideas.

• Basics of sales rhetoric 
• The significance of a positive sales talk environment
• Small Talk – the right way!
• Professionally developing a sales presentation
• The meaning and usefulness of body language
• Overcoming stage fright
• How to handle interruptions, provocation and mistakes
• Basic principles in dealing with complaints
• Taking and holding audience attention
• From monologue to dialogue: Drawing your customer in 
• Effective argumentation
• Presenting product advantage and individualised customer use -          Overcoming psychological purchasing barriers

Field sales staff and customer consultants, other staff with customer contact

Seminar number: E14

Price: 1.160,00 € plus VAT

Max. Participants: 10

Seminar Hours: 9 a.m. - 5 p.m.

Seminar language: German